I’m a customer that won’t take poor service without a fight, but this guy has raised consumer revenge to an art form, literally, and has nailed United Airlines to the wall. For breaking his guitar:
..
The song tells the whole story, but the short version is that baggage handlers at Chicago’s O’Hare were seen tossing his guitar around, and even though he told employees about it right there and then, United messed him around for nearly a year before telling him to forget about compensation.
He was on Canada’s national news as the You Tube hits approached 500,000 and says that United have been calling him.
I bet they have.
**UPDATE: You Tube shows 1.3 million views and counting. I bet a $3500 guitar looks pretty cheap to United about now.
[...] ~ ITEM: I’m a customer that won’t take poor service without a fight, but this guy has raised consumer revenge to an art form [...]