How to troubleshoot your iPhone to ensure it rings when you get a call?


While many of us would rather text these days, the truth is is that there are many occasions when we need to be aware of who’s calling us. Whether you’re waiting to hear back from a potential employer, or simply want to talk to a friend, you’ll need your iPhone to ring when someone calls.

But what happens if your iPhone goes straight to voicemail whenever you get a call? Or worse, you don’t hear it ring? There are several reasons why your iPhone might not ring, and instead send the caller directly to voicemail. If this is happening to you, you might have to go through a few different troubleshooting options. Whether it be how to get to Control Center on iPhone X on how to open Control Center on iPhone XR, we provide you a few reasons why this might be happening, along with some solutions to fix the issue.

How to troubleshoot your iPhone to ensure it rings when you get a call?
How to troubleshoot your iPhone to ensure it rings when you get a call?

Table of Contents

How to make sure your iPhone won’t go straight to voicemail

Turn off Do Not Disturb mode. When your iPhone is in Do Not Disturb mode, any call you receive will go straight to voicemail, and you won’t be alerted when you receive notifications. You can check whether you have enabled it in two different ways.

To disable “Do Not Disturb” via the Control Center:

  1. Open the Control Center on your iPhone. To do this, swipe your finger up from the bottom of your iPhone’s screen or from the upper-right corner on an iPhone X or newer.
  2. Look for the icon that looks like a crescent moon – this is the Do Not Disturb icon.
  3. The icon should be grayed out, but if it’s illuminated white, this means that you have Do Not Disturb on.
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Check your iPhone’s volume

While your iPhone’s volume being muted won’t keep calls from coming through, it does make it harder to hear calls when you receive them.

To make sure you hear all your calls:

  1. Open the Settings app and tap on “Sounds & Haptics.”
  2. Adjust the slider beneath the “Ringer and Alerts” header to your desired volume and ringer sound.

Alternative options

If all else fails, try restarting your iPhone in order to get rid of all the kinks in the system. Also, make sure your iPhone is updated, an outdated version of iOS may be the cause of the issue.


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