9 Questions You Need to Ask Before Hiring Plumbing Services in Illinois


If you’re a homeowner or landlord in Illinois and need plumbing services, it pays to ask the right questions. Whether you’re dealing with routine maintenance, repairs, system updates, or installation of new fixtures and appliances, making sure your plumber has the experience needed is essential for completing the job properly and, most importantly, safely.

Before committing to any service provider, here are some key questions to keep in mind during your search process that will ensure you hire only the best plumbing services in Evanston for your needs.

1. What are your qualifications and experience in the plumbing industry, specifically in Illinois?

A good plumbing contractor should have a valid license and be up-to-date with the local building codes in Illinois.

It’s also important to make sure that they have experience working in your particular area, as some areas of Illinois may require different methods or types of materials when it comes to plumbing installation. 

Ask for verifiable references and proof of insurance to ensure that the contractor is qualified and experienced enough to handle your project.

2. Are you familiar with all plumbing systems?

A reputable plumbing contractor should be familiar with all types of plumbing systems, from residential and commercial to new construction and renovation projects. 

Make sure your contractor is knowledgeable about the types of systems you need installed or repaired so that they can provide the best service possible.

3. Do you have liability insurance and are you bonded?

It’s essential to ensure that your plumbing contractor is properly insured and bonded in case of an accident or property damage. Ask whether they have liability insurance and are also bonded. This will provide you with financial protection should anything go wrong during the job. 

Also, ask to see proof of their insurance certificate so that you can be sure they are properly covered.

4. What type of payment do you accept (cash, check, credit card)?

It’s important to know what type of payment your plumbing contractor accepts before you commit to their services. Most plumbing contractors will accept cash, check or credit card payments.

Make sure you are clear on all associated costs and fees that may be involved for the services you require so there are no surprises down the line. 

5. What is your policy on refunds or guarantees?

It’s important to make sure that your plumbing contractor offers a guarantee or refund policy on their services. 

Ask what kind of guarantees they offer and how long they last. A reputable contractor should be willing to stand behind their work and provide some form of financial protection in the event something goes wrong.

Also, ask about any kind of warranties they offer on parts used. This will help to ensure that the parts used are of high quality and in good condition.

6. How long will it take for you to complete the job?

Before committing to a plumbing contractor, it’s important to ask them how long they anticipate the job will take. A reputable contractor should be able to provide you with a timeline of the work and give you an estimate on when they expect the project to be completed by. 

If time is an issue for your project, make sure you communicate this clearly to the contractor so that they can accommodate your needs.

7. Will you provide written estimates and detailed invoices?

A good plumbing contractor should be able to provide you with a detailed estimate of all services, as well as a written invoice once the job is completed. This will help ensure that you’re aware of all costs associated with the project and that you are being charged accurately.

It’s also important to ask for a breakdown of all services, materials, and labor performed so that there’s no confusion about what you’re paying for. 

8. Do you offer any discounts (seniors, veterans, etc.)?

It’s also a good idea to ask if the contractor offers any discounts for special groups such as seniors, veterans, or people with disabilities. Many plumbing contractors offer discounted rates for these groups, and it can save you money on your project. 

Be sure to inquire about any applicable discounts at the beginning of your project so that you can take advantage of any savings. 

9. Do you have references or reviews I can look at?

Asking for references from past customers is a great way to get an idea of the quality of work a contractor provides. It’s also a good idea to check online reviews, as this can help you make an informed decision when choosing a plumbing contractor.


Make sure you take the time to research the contractor’s past work and customer feedback so that you can have peace of mind knowing that you’re hiring a reputable professional for your project.

By asking these questions, you’ll be able to find a reliable plumbing contractor who is capable of completing your project in an efficient and cost-effective way.


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